Medworq, a Dutch medical innovation company, aimed to improve healthcare data integration after the national EPD failure. As a Service Designer, I conducted user research, designed UI, and created prototypes for software enabling cross-provider data sharing. The project focused on disease-specific programs to enhance collaboration between pharmacies, hospitals, and practitioners, potentially transforming patient care
Following the unsuccessful implementation of a national Electronic Patient File (EPD) in the Netherlands, the healthcare sector faced significant challenges in data sharing and integration across variousproviders. This fragmentation led to inefficiencies, potential medical errors, and suboptimal patient care. As a Service/ UX Designer, I was tasked to visualize transmural data programs focused on specific diseases, facilitating effective collaboration between pharmacies, hospitals, and medical practitioners through a robust legal and technical data infrastructure.
I employed a user-centered design process, starting with in-depth interviews to understand the pain points and needs of different stakeholders in the healthcare ecosystem. This research informed the creation of user journeys, which served as the foundation for designing intuitive and efficient UI prototypes. Throughout the design process, I maintained a focus on creating solutions that would seamlessly integrate into existing workflows while addressing the core challenges of data sharing and collaboration across healthcare silos.
The resulting UI designs and marketing materials effectively communicated Medworq's vision for integrated healthcare data management. The prototypes demonstrated how the software could facilitate better information exchange, reduce medical errors, and improve patient outcomes through more informed decision-making. This project contributed to Medworq's mission of innovating healthcare through digital solutions, potentially transforming how medical data is shared and utilized across the Dutch healthcare system.